Privacy Policy

Last Updated: November 25, 2025

MatrixEdge Systems Limited ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our edge computing platform and services.

Information We Collect

  • Personal Information: Name, email address, phone number, company name, and job title when you register or contact us.
  • Technical Data: IP addresses, browser type, operating system, device information, and usage data.
  • Service Data: Data processed through our edge computing platform, including IoT device data, analytics, and performance metrics.
  • Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze platform usage.

How We Use Your Information

  • Provide, maintain, and improve our edge computing services and platform.
  • Process transactions and send service-related communications.
  • Respond to inquiries, support requests, and provide customer service.
  • Analyze usage patterns to optimize platform performance and develop new features.
  • Send marketing communications about our services (with your consent).
  • Comply with legal obligations and enforce our terms of service.

Data Security

  • We implement industry-standard security measures including encryption, access controls, and secure data centers.
  • All data transmission is encrypted using TLS/SSL protocols.
  • Regular security audits and vulnerability assessments are conducted.
  • Employee access to personal data is restricted and monitored.
  • However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Information Sharing

  • We do not sell your personal information to third parties.
  • Service Providers: We may share data with trusted service providers who assist in operating our platform.
  • Legal Requirements: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In case of merger or acquisition, your information may be transferred to the new entity.
  • With Your Consent: We may share information for other purposes with your explicit consent.

Your Rights

  • Access: Request access to your personal information we hold.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information (subject to legal obligations).
  • Objection: Object to processing of your personal information for certain purposes.
  • Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw consent for marketing communications at any time.

Data Retention

  • We retain personal information for as long as necessary to provide our services and comply with legal obligations.
  • Account information is retained while your account is active and for a reasonable period thereafter.
  • Service data is retained according to your service agreement and data retention policies.
  • Marketing data is retained until you unsubscribe or request deletion.
  • Legal and compliance data is retained as required by applicable laws.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@matrixedgesys.com

Phone: +39 3927026822

Address: 2803 Philadelphia Pike Suite B #1212, Claymont, DE 19703